The protection of your personal data is important to us. Our commitment is to maintain the confidentiality of the information collected and to always use it in the interest of Ocupantes users and/or clients.
We recognize the value of your information and take all reasonable steps to protect it while it is in our care.
This Data and Cookies Privacy Policy (“Policy”) aims to explain in a clear and accessible way how your information and data (“You”, “Your”, “Your”) will be collected, used, shared and stored through access and use of Ocupantes websites (“Ocupantes”). WHEN ACCESSING OUR SITES, YOU MUST BE AWARE OF AND COMPLETELY AGREE TO HOW WE USE YOUR INFORMATION AND DATA.
The Policy clearly establishes our commitment to create a safe and pleasant online experience for visitors to our websites, as well as describes how Ocupantes collects, processes, uses, shares, in short, all the processing of the personal data that you provide or that Ocupantes collects when you use our websites, or when requested by customers, users and partners (“Customers”).
It is very important that you read and understand these rules, as well as other rules that may apply, including, but not limited to, Law No. subsequent amendments and other applicable legislation.
We remind you that this policy can be changed at any time, from time to time, and the most recent version will always be available on our websites. The changes will be applied from the moment they are made available on the websites.
It is recommended that you revisit this policy periodically to become aware of any changes.
If you do not agree with any change or provision of our policy, we recommend that you immediately stop using any products and/or services provided by Ocupantes.
In case of doubts or complaints, you can contact us at any time through our website using the “Holder Exercise of Rights Form” available on our websites or by sending an email to our Data Officer/DPO (dpo@occupantes.com.br).
The terms, mentioned below, and the provisions contained in the policy are in line with the provisions of the General Data Protection Law.
Anonymization - Process using the reasonable technical means available at the time of treatment, to ensure that it is not possible to associate them, directly or indirectly, with a natural person.
Cookies - Small files sent by the platform, saved on your devices, which store preferences and little other information, in order to customize your browsing according to your profile.
Personal Data - Any information that allows you to identify, directly or indirectly, a person (such as: name, address, RG, CPF, etc.).
Sensitive Personal Data - Any information about racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person.
Treatment - These are the uses that Ocupantes makes of personal data, whether or not by automated means, such as collection, production, reception, classification, use, access, recording, organization, structuring, storage, archiving, adaptation or alteration, processing, recovery , consultation, use, disclosure by transmission, dissemination, extraction, alignment or combination, restriction, deletion, evaluation or destruction of data.
Users - are all people who access Ocupantes websites, regardless of whether they register and receive an individual and exclusive identification or not.
Ocupantes: is the company that owns and is responsible for the sites and applications of the brands described in the “Our brands” section.
You: are the users or customers, depending on the context in which this definition is used.
Ocupantes
Specializing in corporate real estate consulting focused on the end user of commercial spaces (tenant representation).
https://ocupantes.com.br/
Blog Ocupantes
Where all information and news on the brazilian real estate market are available, as well as successful cases of Ocupantes.
https://blog.ocupantes.com.br/
Ocupantes CRE Tool
Platform provided by the company Buildings that stores data collected by Ocupantes and provides data on the brazilian commercial real estate market.
https://ocupantes.cretool.com.br/
Smind Ocupantes
Online ERP platform for administrative and financial management that stores the data collected by Ocupantes.
https://ocupantes.smind.com.br/
When you access our websites, the following information is collected from you ("Data"):
A - Information provided by you: Your IP address, date and time of access, the browser you are using, the pages you have accessed on our website, your name, email address, CPF, RG, date of birth and others;
B - Other information obtained when you access our websites: : Ocupantes also uses cookies, which are internet files that temporarily store what you are visiting on the web and the information that you have voluntarily provided to the internet server. By using cookies, Ocupantes is able to remember your preferences and settings, understand your behavior and interests, target marketing and sharing campaigns;
C - Non-Personal Information: Non-personal data will be considered those that reflect information or a set of information about you or about the services accessed by you, including the results obtained when accessing these services, as long as they do not allow your identification;
D - Third Party Information: These are the data that we can obtain through public sources, service providers or our partners, always in accordance with Brazilian legislation, for example: taxpayer number, IPTU, name of the taxpayer of the property, information on registration of real estate, etc. You may review the privacy policies of third parties that you interact with on their websites. In addition, Ocupantes may also obtain your information through a third party that has your permission to share your information with us.
Ocupantes may collect, process, use and share personal data for the following purposes:
A - Personal data provided by you:
Identify and authenticate you on our websites;
Keep your registration up to date so that we can contact you by phone, email, WhatsApp or other means of communication;
Comply with the terms and conditions of this policy, as well as offering our products and services;
Respond to your requests and queries through our service channels;
Inform about news, new products, services, functionalities, contents, news and other relevant events of Ocupantes;
Get to know you, continue to innovate, improve and develop our products and services.
B - Personal data obtained when you access our websites:
Recommend our services and products to you;
Customize the content and advertising we display on our websites;
Increasingly improve your user experience on our websites;
Define/estimate your interactions;
Carrying out appropriate and necessary statistics, studies, research and surveys to offer you our services, and, whenever possible, your data will be anonymized for these purposes;
Display advertising to you on our websites or on third-party websites;
Recognize and track your browsing;
Create a profile about yourself, personalizing your experience on our services;
Monitor activities and usage trends;
Compliance with legal or regulatory obligations, as well as the exercise of rights in judicial, administrative or arbitration proceedings;
Confirmation and completion of your personal data, in accordance with the relationship established with you;
Fraud prevention and guarantee of security in the execution of our services and the offer of Ocupantes products;
Execution of contracts or for preliminary proceedings;
Compliance with legal or regulatory obligations, as well as the exercise of rights in judicial, administrative or arbitration proceedings.
C - Personal data necessary to provide our services and offer our products:
Confirmation and completion of your personal data, in accordance with the relationship established with you;
Fraud prevention and guarantee of security in the execution of our services and the offer of Ocupantes products;
Execution of contracts or for preliminary proceedings;
Compliance with legal or regulatory obligations, as well as the exercise of rights in judicial, administrative or arbitration proceedings.
D - Personal data obtained by third parties:
Confirmation and completion of your personal data, according to the relationship established with you;
Fraud prevention and security guarantees while performing our services and offering Ocupantes products;
Execution of contracts or for preliminary procedures;
Prevention or repair of technical or security problems;
Prevention and protection of our rights and property, including break-ins and security incidents;
Providing technical and operational support and guaranteeing the functionality of our services;
Offer our services and products;
Compliance with legal or regulatory obligations, as well as the exercise of rights in judicial, administrative or arbitration proceedings.
We emphasize that, to ensure compliance with the Personal Data Protection Law, all processing carried out with your personal data is supported by at least one treatment hypothesis, such as, for example, consent; when necessary for the performance of the contract or preliminary procedures; the legitimate interest of Ocupantes and, if applicable, of its clients; as well as compliance with regulatory/legal obligations.
Sometimes we may use your data for other purposes not described in this policy, such as, for example, to provide you with general information about other goods, services and events offered by Ocupantes, unless you have chosen not to receive such information (opt-out).
Ocupantes will store your personal data in a secure environment, as well as keep your personal data only for the time necessary for the purposes established in this privacy policy, in contracts entered into with you or customers, or as authorized and/or required by applicable law. In this way, Ocupantes will be able to retain and use your data to the extent necessary to comply with its legal obligations, resolve legal disputes, enforce contracts or legal policies.
Without prejudice to other rights provided for in this policy, in compliance with the General Law for the Protection of Personal Data, in particular Article 18 of said Law, we inform you that you have the right to, at any time and upon request:
Confirmation and access and confirmation of existence - Allows you to verify the processing of your personal data and request which personal data we hold about you.
Rectification and/or update - Allows you to change your incomplete, inaccurate or outdated personal data.
Blocking, anonymization or deletion - Allows you to request blocking of your data, temporarily suspending or deleting the data.
Portability - You may request your personal data in a structured format for transfer to another company.
Sharing information - You have the right to know who are the public and private entities with which we carry out the shared use of data. If you have questions or would like further details, you have the right to ask us for this information.
Information about the possibility of not consenting - Your consent must be free and informed. Thus, whenever your consent is requested, you can deny it.
Revocation of consent and opposition - You have the right to withdraw permission to use personal data in relation to activities that depend on your consent.
Confirmation and access and confirmation of existence - Allows you to verify the processing of your personal data and request which personal data we hold about you.
Without prejudice to other rights set forth in this policy, Ocupantes reserves the right to monitor all its websites and systems, mainly to ensure that the rules described in this policy and any specific contract entered into between customers/you and Ocupantes are observed, or even if there is no violation or abuse of applicable laws.
Ocupantes reserves the right to exclude a certain user, regardless of type, if this policy or any specific contract entered into between the client/you and Ocupantes is not complied with.
Ocupantes reserves the right to work together with the competent regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that Ocupantes cannot resolve directly with its users, as well as any other obligations that may arise and that will be necessary in this context.
If you have identified that any of your personal data is incorrect, inconsistent or out of date in Ocupantes database or if you wish to delete your data in all Ocupantes databases and websites, you can request the deletion or alteration by filling out the “Holder Exercise of Rights Form” available on our websites or by sending an e-mail to our Data Officer/DPO (dpo@ocupantes.com.br).
We clarify that, at your request, all your data collected will be deleted from Ocupantes servers, unless there is any other legal or regulatory reason for maintaining it, such as a possible legal obligation to retain data or the need to preserve it to protect privacy and the rights of Ocupantes.
Ocupantes clarifies that it processes personal data, which it understands to be necessary for each purpose and, therefore, can only make them available to people and customers who consult Ocupantes' services for the purposes described in item IV of this policy.
Furthermore, through this policy, you agree and are aware that Ocupantes, in order to provide its services and offer its products, shares information in the following cases:
Under the terms of this policy, all data collected by Ocupantes is stored in accordance with the strictest information security practices. We clarify that Ocupantes has a database (“Database”) that is strictly supervised and protected, to which only qualified professionals have access. Any use by such persons will be in accordance with this policy. Ocupantes will make all reasonable market efforts to ensure the security of our systems and your data.
Ocupantes will make every effort to ensure that information is always handled in accordance with the provisions of this policy.
We may collect your personal data through cookies, which are basically internet files that can be temporarily stored on your devices, however, cookies take up virtually no space on your computer's hard drive memory or on your mobile device's memory. We use cookies to facilitate your navigation, adapting them to your interests and needs, in order to make your experience more pleasant.
The cookies collected by Ocupantes will be used for the following purposes:
Cookies will not be used for purposes other than those expressly provided for in this policy. However, at any time, you can configure your device to not accept or refuse the use of cookies by accessing “Change cookie preferences” available on all our websites.
By accessing “Change cookie preferences”, you can change your preferences and refuse the storage of certain types of cookies on your computer while browsing our websites, as well as remove all cookies already stored on your computer or mobile device, but remember please be aware that deleting cookies may prevent you from using certain areas on our websites.
All your information will be, whenever possible, encrypted, as long as it does not prevent its use by the platform. At any time, you can request a copy of your data stored on our systems. Ocupantes will keep the data and information only for the time necessary or relevant for the purposes described in this policy, or for periods predetermined by law, or for the time necessary to maintain the legitimate interests of Ocupantes.
We emphasize that Ocupantes considers your privacy extremely important and will do everything in its power to protect it. However, Ocupantes cannot fully guarantee that all data and information about you on our platform will be free from unauthorized access, especially if there is improper sharing of the credentials necessary to access our platform. Therefore, you are solely responsible for keeping your access password in a safe place and sharing it with third parties is prohibited. You undertake to immediately notify Ocupantes, via secure means, of any unauthorized use of your account, as well as unauthorized access by third parties to it.
Ocupantes informs that the personal data collected and processed, in whole or in part, may be subject to international transfer, for example, for sharing between the companies of Ocupantes economic group, as well as for storage in cloud servers located outside Brazil. In this sense, we clarify that all guidelines established by current legislation are observed and the best security and privacy practices are adopted to guarantee the integrity and confidentiality of your personal data.
